Privacy Policy
and Terms
Last updated: June 2026.
Privacy Policy
Orchid Tree (“we”, “us”) respects your privacy. This policy explains what we collect when you enquire or book, and how we use it.
What we collect
- Details you share when you enquire or book, such as your name, phone number, email, preferred dates and guest count.
- Anything you tell us about your stay or event so we can plan it, including dietary notes.
- Basic, anonymous usage data from this website to help us improve it.
How we use it
- To respond to your enquiry, hold dates, and arrange your stay or event.
- To contact you about your booking by WhatsApp, phone or email.
- We do not sell your information, and we share it only with the team and partners needed to host you.
Keeping it safe
We keep your details only as long as needed to serve you and meet our records obligations, and we take reasonable care to protect them. You can ask us to see, correct or delete your information at any time.
Contact
For anything about your data, write to orchidtree.blr@gmail.com or message us on WhatsApp.
Terms of Service
By enquiring or booking with Orchid Tree you agree to the following.
Enquiries and bookings
- Enquiries and bookings: An enquiry is not a confirmed booking. A leisure stay is confirmed once the booking details and the full amount shown at checkout have been successfully confirmed. Nothing is due on arrival unless explicitly stated in the booking confirmation. Event and full-estate bookings are confirmed separately in writing according to their agreed terms.
- The exact location of the estate is shared once your booking is confirmed, to keep it private.
Stays and events
- Stays: Overnight stays include breakfast, lunch, dinner, high tea and snacks, together with the wellness inclusions and estate access stated at the time of booking.
- We ask guests to treat the estate, the forest and its calm with care, and to respect quiet hours.
Cancellations
A full refund applies on stay cancellations made at least 48 hours before check-in. Terms for events and full-estate buyouts are agreed in writing at the time of booking.
Contact
Questions about these terms? Write to orchidtree.blr@gmail.com.